Frequently Asked Questions

Everything you need to know about your order and our process.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. International orders may take 10-15 business days depending on customs processing.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return label.

Are your products ethically sourced?

Yes, we prioritize sustainability and ethical labor practices. All our suppliers are vetted to ensure they meet our strict quality and environmental standards.

How can I track my order?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I change or cancel my order?

Orders can be modified or cancelled within 2 hours of placement. After this window, the order moves to our fulfillment center and can no longer be changed.